Frequently Asked Questions

What’s a Senior Move Manager®?

A Senior Move Manager® is specially trained to assist older adults and their families with the organizational, physical and emotional aspects of relocation or aging-in-place. At Senior Settlers, we facilitate every step of your project with sensitivity and respect for you, your belongings and your memories. Our expertise saves you money, reduces stress and results in a trouble-free transition for you.

How is a Senior Move Manager® different from a mover?

A mover moves your belongings to your new home, then leaves. A Senior Move Manager® will coordinate the entire project from A to Z, or just tackle the tasks you need help with. We can refer you to professionals such as appraisers, realtors, attorneys, contractors, home stagers, and anyone else who’s needed. Most important, Senior Settlers will alleviate the chaos, work and worry of your move.

What happens during the complementary consultation?

A Senior Settlers move manager will come to your home at your convenience, listen to your concerns and explain how our services can be helpful. S/he will send you a written no-obligation estimate based on your particular situation.

What if I my relatives want to help with the move?

Wonderful! We’ll work as a team to make sure everything goes as planned, with your relatives’ help. We can also communicate with out-of-town family members by phone or email, address their concerns, and bring an objective third-party perspective to the process. Senior Settlers is there as your advocate and champion.

How long will it all take?

Every situation is different but after our free in-home consultation, we’ll be able to give you a close estimate. It often takes several downsizing sessions to prepare for a move, then there’s packing, the move itself and the unpacking. If you want to do a little sorting and packing yourself, our job will go faster and save you money!

What about my medical items?

Senior Settlers will help you inform your health care professionals of the move. If you have regular deliveries of medications or other medical items, we can contact your suppliers to give them your new information. Any medical supplies will be carefully packed and arranged in your new home for your convenience.

Do I need to be home when you move or unpack my belongings?

No, honesty and integrity are key values of Senior Settlers. We’re in your home because you trust us to do a good job and always do what’s right. Our team is background checked, bonded and insured. Setting up your new residence so you can settle right in is what we do.

I’m planning to stay in my own home. Can you help me de-clutter and make it safer?

Yes! Senior Settlers will use our skills, resource networks, and knowledge of aging-in-place concepts to help you achieve your goal of having a healthy, comfortable life at home.